Privacy Policy

Introduction

Bind AI LLC ("Bind AI LLC", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered development platform and related services (collectively, the "Service").

Bind AI LLC provides an interface that allows users to interact with third-party AI models. We do not own, operate, or train these AI models.

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Service.

1. Information We Collect

1.1 Information You Provide to Us

Account Information:

  • Name and email address
  • Username and password
  • Company name (if applicable)
  • Billing and payment information
  • Profile information and preferences

Content You Create:

  • Code, text, and prompts you submit to third-party AI models via our interface
  • Projects, files, and applications you create using the Service
  • Comments, feedback, and support requests
  • Any other content you upload, store, or share through the Service

Communication Data:

  • Correspondence with our support team
  • Survey responses and feedback
  • Community forum posts and interactions

1.2 Information We Collect Automatically

Usage Information:

  • Features you use and actions you take within the Service
  • Time, frequency, and duration of your activities
  • Interaction with third-party AI models through our interface
  • Credits consumed and subscription usage patterns
  • Search queries and navigation paths

Device and Technical Information:

  • IP address and general location data
  • Browser type and version
  • Operating system and device type
  • Screen resolution and display settings
  • Referral sources and exit pages
  • Cookies and similar tracking technologies

Log Data:

  • Access times and dates
  • Error messages and debugging information
  • API requests and responses
  • Performance and diagnostic data

1.3 Information from Third-Party Sources

Third-Party Integrations:
When you connect third-party services (such as GitHub, Vercel, Supabase, or other platforms), we may collect:

  • Repository information and access permissions
  • Profile data from connected accounts
  • Deployment and hosting configurations
  • API keys and authentication tokens (encrypted)

OAuth and Social Login:
If you use OAuth or social login features:

  • Basic profile information (name, email, profile picture)
  • Account identifiers from third-party platforms
  • Permissions granted to our Service

Payment Processors:

  • Transaction details and payment method information
  • Billing addresses and tax identification numbers
  • Payment confirmation and receipt data

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery and Operation

  • Provide, operate, and maintain the Service
  • Process your requests and transactions
  • Facilitate your interaction with third-party AI models through our interface
  • Store and manage your projects and files
  • Authenticate your identity and secure your account
  • Manage your subscription and billing

2.2 Service Improvement and Development

  • Analyze usage patterns and user behavior
  • Develop new features and functionality
  • Conduct research and data analysis
  • Test and optimize the Service performance
  • Debug and fix technical issues

2.3 Communication

  • Send you service-related notifications and updates
  • Respond to your inquiries and support requests
  • Provide technical assistance and customer support
  • Send administrative messages about your account
  • Notify you of changes to our policies or terms
  • Request feedback and conduct surveys (with your consent)

2.4 Marketing and Promotional Communications

With your explicit consent, we may:

  • Send you newsletters and promotional materials
  • Inform you about new features, updates, and offers
  • Share tips, tutorials, and best practices
  • Invite you to events, webinars, or beta programs

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or adjusting your account preferences.

2.5 Security and Compliance

  • Detect, prevent, and investigate fraud and security threats
  • Enforce our Terms of Service and other policies
  • Comply with legal obligations and regulatory requirements
  • Protect our rights, property, and safety
  • Respond to legal requests and prevent harm

2.6 Analytics and Personalization

  • Understand how you use the Service
  • Personalize your experience and recommendations
  • Measure the effectiveness of our features
  • Create aggregated and anonymized statistics

3. Your Content and Privacy

3.1 Ownership and Use of Your Data

Your Content:

  • You retain full ownership of all code, projects, and content you create using the Service
  • Bind AI LLC does not use your prompts, code, or projects to train AI models
  • Your data is used solely to provide you with the Service and for the purposes outlined in this Privacy Policy
  • When you submit prompts to third-party AI models through our interface, those interactions may be subject to the third-party AI provider's own terms and data policies

Generated Code and Outputs:

  • Code and content generated by third-party AI models through our interface may not be unique
  • Similar outputs may be generated for other users with similar prompts
  • Bind AI LLC does not claim ownership of AI-generated content you create using the Service

3.2 Third-Party AI Models

Important Notice:

  • Bind AI LLC provides an interface to access third-party AI models
  • We do not own, operate, control, or train these AI models
  • Third-party AI model providers may have their own data collection and usage policies
  • We are not responsible for how third-party AI model providers use or process your prompts and interactions
  • We recommend reviewing the privacy policies and terms of service of the third-party AI model providers

3.3 Confidential and Sensitive Information

Best Practices:

  • Do not include passwords, API keys, or secrets in your prompts
  • Avoid submitting personally identifiable information (PII) of others
  • Do not share proprietary or confidential business information you are not authorized to disclose
  • Review generated code before deploying it in production

Our Commitment:

  • We implement security measures to protect your data
  • Access to user data is restricted to authorized personnel only
  • We do not sell your personal information or code to third parties
  • We use encryption to protect data in transit and at rest

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We will share your information when you explicitly authorize us to do so, such as:

  • When you connect third-party integrations
  • When you share projects with collaborators
  • When you make content publicly available

4.2 Service Providers and Partners

We may share information with trusted third-party service providers who assist us in operating the Service, including:

Infrastructure and Hosting:

  • Cloud computing providers (e.g., AWS, Google Cloud)
  • Content delivery networks (CDNs)
  • Database and storage services

Payment Processing:

  • Payment processors and payment gateways
  • Fraud detection and prevention services
  • Billing and invoicing systems

AI and Technology Partners:

  • Third-party AI model providers and API services
  • Analytics and monitoring platforms
  • Customer support and communication tools

These service providers:

  • Are contractually obligated to protect your data
  • Only access information necessary to perform their functions
  • Cannot use your data for their own purposes

4.3 Legal Requirements and Protection

We may disclose your information when required by law or when we believe disclosure is necessary to:

  • Comply with legal obligations, court orders, or government requests
  • Enforce our Terms of Service or other agreements
  • Investigate potential violations or fraud
  • Protect the rights, property, or safety of Bind AI LLC, our users, or the public
  • Prevent or address security or technical issues

4.4 Business Transfers

If Bind AI LLC is involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service before your information becomes subject to a different privacy policy.

4.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you:

  • For research and industry reports
  • To demonstrate usage trends and statistics
  • For marketing and promotional purposes
  • With academic or research institutions

5. Data Retention

We retain your information for as long as necessary to:

  • Provide you with the Service
  • Maintain your account and subscription
  • Comply with legal, tax, or regulatory requirements
  • Resolve disputes and enforce our agreements
  • Fulfill the purposes outlined in this Privacy Policy

When you delete your account or request deletion of your information, we will delete or anonymize your data in accordance with applicable laws, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

6. Data Security

6.1 Security Measures

We implement industry-standard security measures to protect your information, including:

Technical Safeguards:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Secure authentication and access controls
  • Regular security audits and penetration testing
  • Intrusion detection and prevention systems
  • Secure API key management

Organizational Safeguards:

  • Restricted access to personal data on a need-to-know basis
  • Employee training on data protection and security
  • Confidentiality agreements with employees and contractors
  • Incident response and data breach protocols

Infrastructure Security:

  • Use of reputable cloud service providers with robust security
  • Regular software updates and patch management
  • Network segmentation and firewalls
  • Backup and disaster recovery procedures

6.2 Your Responsibility

While we implement strong security measures, you are also responsible for:

  • Maintaining the confidentiality of your account credentials
  • Using strong, unique passwords
  • Enabling two-factor authentication (if available)
  • Reporting suspicious activity or security concerns
  • Not sharing your account with others

6.3 Limitations

No system is completely secure. Despite our efforts, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

7. International Data Transfers

7.1 Global Operations

Bind AI LLC is based in the United States. Your information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate.

7.2 Cross-Border Transfers

When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses where required
  • Compliance with applicable data protection requirements
  • Ensuring service providers meet adequate data protection standards

8. Your Rights and Choices

8.1 Access and Portability

Right to Access:
You have the right to request access to the personal information we hold about you.

Right to Data Portability:
You can request a copy of your data in a structured, commonly used, and machine-readable format.

8.2 Correction and Updating

Right to Correct:
You can update or correct inaccurate or incomplete personal information through your account settings or by contacting us.

8.3 Deletion

Right to Deletion:
You can request deletion of your personal information by:

  • Deleting your account through the Service
  • Contacting us at support@getbind.co

Exceptions:
We may retain certain information when required by law or for legitimate business purposes (e.g., fraud prevention, financial records).

8.4 Opt-Out Rights

Marketing Communications:

  • Unsubscribe from promotional emails using the link in each email
  • Adjust your communication preferences in your account settings

Cookies and Tracking:

  • Adjust your browser settings to block or delete cookies
  • Use our cookie preference center if available

8.5 Restriction and Objection

Right to Restrict Processing:
You can request that we limit how we use your information in certain circumstances.

Right to Object:
You can object to processing of your information based on legitimate interests or for direct marketing purposes.

8.6 How to Exercise Your Rights

To exercise any of these rights, please:

  • Email us at support@getbind.co
  • Use the privacy controls in your account settings
  • Submit a request through our support portal

Verification:
We may need to verify your identity before processing certain requests to protect your information.

Response Time:
We will respond to your request within 30 days (or as required by applicable law).

9. Children's Privacy

The Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.

If we learn that we have collected information from a child under 13:

  • We will delete that information as soon as possible
  • We will terminate the child's account

If you believe a child has provided us with personal information:

  • Please contact us immediately at support@getbind.co

10. Third-Party Links and Services

10.1 Third-Party Websites

The Service may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices or content of these third parties.

We recommend:

  • Reviewing the privacy policies of any third-party sites you visit
  • Understanding how they collect and use your information

10.2 Third-Party Integrations

When you connect third-party services (e.g., GitHub, Vercel):

  • You are subject to those services' terms and privacy policies
  • We only access information you authorize us to access
  • You can revoke access at any time through your account settings or the third-party platform

11. Cookies and Tracking Technologies

11.1 Types of Cookies We Use

Essential Cookies:

  • Required for the Service to function properly
  • Authentication and session management
  • Security features

Analytics Cookies:

  • Help us understand how the Service is used
  • Measure traffic and usage patterns
  • Improve performance and user experience

Functional Cookies:

  • Remember your preferences and settings
  • Enable enhanced features
  • Personalize your experience

Marketing Cookies (with consent):

  • Track effectiveness of marketing campaigns
  • Deliver targeted advertisements
  • Measure conversion rates

11.2 Your Cookie Choices

You can control cookies through:

  • Your browser settings (to block or delete cookies)
  • Our cookie preference center (if available)
  • Third-party opt-out tools for advertising cookies

Note: Blocking essential cookies may limit functionality of the Service.

11.3 Do Not Track

Some browsers have "Do Not Track" features. Our Service does not currently respond to Do Not Track signals.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

12.1 Your California Rights

Right to Know:

  • Categories of personal information collected
  • Sources of personal information
  • Business or commercial purposes for collection
  • Categories of third parties with whom we share information

Right to Delete:

  • Request deletion of your personal information

Right to Opt-Out:

  • Opt out of "sale" or "sharing" of personal information (we do not sell personal information)

Right to Correct:

  • Request correction of inaccurate information

Right to Limit Use of Sensitive Personal Information:

  • We do not use or disclose sensitive personal information beyond what is necessary to provide the Service

Right to Non-Discrimination:

  • We will not discriminate against you for exercising your privacy rights

12.2 How to Exercise California Rights

California residents can exercise these rights by:

  • Emailing support@getbind.co

Authorized Agents:
You may designate an authorized agent to make requests on your behalf. We may require verification of the agent's authority.

12.3 California Shine the Light

California residents can request information about our disclosure of personal information to third parties for their direct marketing purposes (once per year, free of charge).

13. Changes to This Privacy Policy

13.1 Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.

When we make changes:

  • We will update the "Last Updated" date at the top of this policy
  • We will notify you of material changes via email or through a prominent notice on the Service
  • Continued use of the Service after changes constitutes acceptance of the updated policy

13.2 Review

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Bind AI LLC

Email: support@getbind.co
Support: support@getbind.co
Address: 2108 N St, STE C, Sacramento, CA 95816

15. Additional Information

15.1 Automated Decision-Making

We may use automated decision-making and profiling to:

  • Personalize your experience
  • Detect and prevent fraud
  • Improve service recommendations

You have the right to request human review of automated decisions that significantly affect you.

15.2 Research and Development

We may use aggregated and anonymized data for:

  • Research and academic publications
  • Industry reports and whitepapers
  • Product development and innovation

This data cannot be used to identify you individually.

15.3 AI-Specific Considerations

Model Behavior:

  • Bind AI LLC provides an interface to access third-party AI models
  • We do not own, operate, control, or train these AI models
  • Outputs may reflect characteristics of the underlying third-party AI systems
  • We continuously work to improve service quality and user experience

Service Quality:

  • We monitor service performance and user experience
  • Technical issues are reviewed for improvement purposes
  • User feedback helps us enhance the Service

Last Updated: January 15, 2025

Thank you for trusting Bind AI LLC with your information. We are committed to protecting your privacy and providing transparency about our data practices.